Our Services
Globally industries has been struggling to cope up with the revenue margins due to increased work pressures of new standards and facing huge hurdles to manage the current business operations to generate positive ROI.
KERDOS’s business model assist you to focus more on the core activities of business where KERDOS team would support all your non-core business operations – true CPA – Critically Pain Areas.
Labour arbitrage is not anymore focus in the local as well global services in any sector. Revenue enhancement is achieved through separating Chores vs non-chore business activities where quality of the service is the key focus.
KERDOS Team, duly certified through appropriate certifying bodies, helps customers to share the workloads which involvemore analytics and reviews to generate accurate revenues which otherwise would have missed due to lack of resources or overburdened resources and process controls.
Knowledge Management and Skill Maintenance is the key to Success of any Organization
Process Optimization
What is Process Optimization?
- To identify and eliminate waste
- Reduce variations in output
- Streamline workflows
How?
- Goal setting
- Analyze existing processes to find ineƯiciencies
- Redesigning workflows
- Change Management and Implementations
- Continuous Monitoring of Results for ongoing improvements
Different techniques used & followed as appropriate
a. Lean Manufacturing – focused on waste elimination
b. Six Sigma Technique – focused on low process variation and defects
c. Kaizen – focused on small but continuous incremental improvements from every employee of the organization
d. Process Mapping – focused on identifying bottlenecks in the process
e. Value Stream Mapping – focused on end-to-end mapping of the product or service i.e. from Raw Material to Finished Goods
f. The 5 Whys – Root cause analysis technique for identifying root cause of any deficiencies
g. PDSA Cycle – Plan Do Study Act – One of the best iterative models for continuous improvement and problem solving
h. Business Process Reengineering – BPR – The radical design approach that involves completely rethinking and reengineering a process from the Ground Up
Compliance Management
International Management Standards (Quality, Security & Service)– Implementation Compliance and Audits.
The KERDOS team specializes in helping clients establish operations and map business processes to align with international quality and security standards, ensuring compliance with ISO certifications like ISO 9001, ISO 27001, and ISO 20000-1. With a strong focus on understanding each client’s unique needs, KERDOS supports organizations in building tailored frameworks for operational excellence, data security, and service management.
KERDOS provides comprehensive assistance in developing policies, procedures, and documentation that meet the rigorous requirements of ISO standards. Each document is crafted to align with the organization’s processes while ensuring it is clear and actionable for both management and staf. These policies cover a wide range of critical areas, including quality control, risk management, and information security, making them essential for achieving and maintaining ISO compliance.
Training is a crucial part of KERDOS’s approach, as a well-informed workforce is key to sustaining compliance. The team ofers targeted training sessions to stakeholders at all levels, ensuring they understand the standards, know how to implement the policies, and can manage processes efectively. This training empowers staf and management to minimize risks of non-compliance and fosters a culture of quality and security within the organization.
In addition to implementation, KERDOS ofers ongoing guidance and support for both internal and external audits. From preparing documentation to conducting pre-audit assessments, KERDOS helps clients address any potential compliance gaps proactively. This audit support ensures a smoother certification process and provides clients with confidence in their ability to uphold ISO standards consistently.
A central principle of KERDOS’s service is continuous improvement. By analyzing audit outcomes and gathering feedback, KERDOS assists clients in refining processes, optimizing resource usage, and maintaining compliance over time. This focus on improvement not only helps organizations meet ISO requirements but also drives ongoing performance enhancement, eficiency, and risk reduction.
In summary, KERDOS provides a complete solution for implementing and maintaining ISO compliance, including policy development, training, audit support, and continuous improvement. With KERDOS, clients can confidently align their operations with international quality and security standards, fostering long-term resilience and success.
Training & Skillset Development
Training and Skillset development is essential for:
1. Improve Knowledge
a) Short-Term Training – For specific skills necessary for Project or Work – existing of future
b) Long-Term Training – For in-depth technical / management training for overall enhancement of project team
2. Improve Abilities
a) Up-skilling – Quick and Short programs to acquire specific skillset necessary for the current or future projects
b) Re-skilling – retrain the project team for the skills already have to enhance expertise levels – “Sharpen the Saw Techniques”